Warranty:

Please use the form below for RMA request

All warranty claims should be handled directly through the manufacturer and end-user


Warranty Policy Outline for Sunpulse brand Products:

1 (One) year limited warranty-Sunpulse lamps are warranted to the original purchaser for 1 (one) year from the date of  purchase against defects in material and workmanship. Lamps with date year codes 2010 & before will not be warranted and should not be sold by the dealers.

1 (One) year limited warranty-Sunpulse Splitters are warranted to the original purchaser for 1 (one) year from the date of  purchase against defects in material and workmanship.

1 (One) year limited warranty-Sunpulse Watering systems are warranted to the original purchaser for 1 (one) year from the date of  purchase against defects in material and workmanship.



During this period your product will be repaired or replaced at our discretion.This warranty does not apply to improperly installed, handled, abused, or if the product has been repaired or altered by unauthorized agencies.

This warranty applies only to SunPulse lamps, Splitters & Watering systems purchased at authorized dealers.
All warranty claims should be handled directly through the manufacturer and not your garden dealer.

If you suspect you have a warranty claim, please fill out RMA request form below (24/7) 


If there is a warranty issue you will be given an RMA number and the proper mailing address to send in your product for repair or replacement.

You MUST include with your product when sending in for repair or replacement:
The complete product and all its parts.
  • Clear copy of your original receipt 
  • RMA number that was provide to you by phone or e-mail 
  • Name, phone number and return address
  • Include a return pre-paid FedEx / UPS shipping label to ship back to you or your FedEx / UPS account information  
  • Description of lamp issue
  • What Ballast operated on 
  • What Hood used in 
  • Ship via FedEx or UPS (NO US POSTAL SERVICE)

RMA Request Form

Please fill in the information below and we will get back to you with RMA number and return information:

First Name:
Last Name:
Address Street 1:
Address Street 2:
City:
Zip Code: (5 digits)
State:
Daytime Phone:
Evening Phone:
Email:
Product needing RMA:
Reason for request:


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